Customer Information

You should receive the service introduction and transaction information that Ds Royal Wellness Staff will give you in full and completely.

You should act according to the information, suggestions and instructions that Ds Royal Wellness Staff will give you about the application and procedure.

You must start the service package sessions you have purchased within 30 days, except for force majeure or documented health reasons.

Please note that it is your responsibility to follow the Service Session / appointment dates and times.

No additional service; or refund request can be made for the postponement of the session except for force majeure or documented health reasons between the start and end dates of the service you have received,

Consumer Protection No. 6502;Your right of withdrawal from the service package you have received within 14 working days In case of your withdrawal within 14 business days if there is a service that has been applied from the package content, the service fee of the services rendered in the retail is calculated and the fee is charged  The remaining fee will be refunded to you deducted 1Apart from these conditions, in case of withdrawal fee no refund will be made.

The fee for the service sessions of any service; package you have purchased is not transferable or transferable to other people or to other service purchases.